NHS England regularly send out communications to check the address of patients registered with GPs across the country, to help maintain patient lists & ensure the records of patients who have left the country are deactivated appropriately.
These may be sent by letter, by email or by text message (SMS):
- By letter
- letters are sent from Primary Care Support England
- By email
- emails are sent from nhs.confirm.your.address@notifications.service.gov.uk
- By text message (SMS)
- SMS messages are sent from NHSdetails
Action required
If you receive a letter, email or text message from NHS England to confirm your address, please follow the instructions provided by them to respond within 30 days.
If a patient does not reply to confirm their address within this timeframe, NHS England will begin the process of deregistering them from the GP list, & they will no longer be able to access NHS services at their registered GP surgery.